Cancellation Terms:
PRCA does not offer any refunds on training courses booked, only a transfer (of the same cost value) is eligible.
Transfer Policy:
One transfer to another course is permitted per place booked, 3 days or more before the course without incurring a fee (the course must be of the same cost value). For any cancellation or transfer request made thereafter a charge of £50+vat (per person, per course) will be incurred.
A fee of £50+vat will be charged to delegates who fail to attended training sesions to which they are registered.
All transfer requests should be made in writing to training@prca.org.uk during office hours (09:00 - 18:00)
In the meantime, if you have any queries please email training@prca.org.uk or call Alice Chadwick-Jones on 020 7233 6026.
Bespoke Training Transfer Policy:
Due to the care and extra work that trainers devote to tailored bespoke courses there is a fee incurred from any last minute cancellation or date change requests for Bespoke Training . PRCA must be notified within 7 working days before the session is due to commence. For any cancellation or date change request made thereafter, a charge of £500+vat (per bespoke course) will be incurred.
All transfer requests should be made in writing to training@prca.org.uk during office hours (09:00 - 18:00)
In the meantime, if you have any queries please email training@prca.org.uk or call Alice Chadwick-Jones on 020 7233 6026.

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