Details
Summary:
Join the PRCA and Question & Retain for a Breakfast Briefing on Wednesday, 6th June, 2018.
Event Type: Member Event
Address: Grayling, 8th Floor, Holborn Gate, 26 Southampton Buildings, London, WC2A 1AN
Event Overview
How well do you know your clients?
Question & Retain is collaborating with the PRCA and invites you to a Breakfast Briefing that will focus on Client Love.
There will be discussions on topics such as:
- Asking the right questions to find out what makes them tick
- Measuring what's working and where there is room for improvement
- Latent grumblers
- Brand ambassadors
- Acting on feedback
- Feeding the findings into training, recruitment, new business pitches, award entries, and thought leadership
Speakers include:
Annabel Dunstan MPRCA, Founder & CEO, Question & Retain
Rachel Gilley MPRCA, MD, Bite
Natalie Luke CMPRCA, Founder & MD, Aduro Communications
Mark Gregory MPRCA, CEO, The PHA Group
Agenda
08:15-08:45 Registration
0845-09:45 Welcome
Q&R introduction
Pulse Check Results
09:45-10:00 Q&A
If you have any questions, please contact Tara Munis tara.munis@prca.org.uk