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PRCA Employee Engagement Group event: Bridging the gap between HR, Customer Experience, Marketing & Employee Engagement


27 Jun 2019







Please join us for this PRCA Employee Engagement Group event taking place on the morning of Thursday, 27th June, 2019. Please arrive at 08:30 for a 08:45 start.

Event Type: Group Event

Address: The Tanneries, 55 Bermondsey Street, London, SE1 3XH

Event Overview

Employee experience is fast becoming a top priority for companies keen to create a competitive advantage. And yet a quick look at Glassdoor shows that many are struggling to deliver a great experience for their people. Experience doesn’t sit neatly in one team, it’s time to bridge the gap between IC, HR, marketing and engagement to create experiences that will attract and retain talent.

Join us at the Totem Studio in the historic Tanneries of London Bridge on the morning of 27th June for this learning-packed breakfast event.

Brought to you by the PRCA - Employee Engagement Group and The Employee Engagement Alliance.

Confirmed speakers:

Emma Bridger

Emma is one of the UK's leading employee engagement and communication experts with over 20 years experience in a variety of roles, including lecturing on graduate and post-graduate courses in psychology, with her specialism in behaviour change. Combining this understanding of psychology with practical business experience and an MBA, Emma has demonstrated how organisations can achieve their goals and create a competitive advantage by focusing on communication and engagement.

Emma has designed and now delivers the Institute of Internal Communications flagship programme for communicators: Accelerate. She has also designed and developed the CIPDs range of public employee engagement courses as well as contributing to and being published within the UK Government Review - Engage for Success. Emma now advises the Government taskforce on engagement as part of the “guru group”, and has developed and delivered a significant element of their website. Emma is also a qualified, practising coach, a regular conference speaker and a member of the Institute of Public Relations.

Jane Roques-Shaw, Director, Internal Communications and Culture at Warner Bros and Institute of Internal Communication Board Director

Marcus Thornley, Founder, Play consulting

This event is worth 15 points in the PRCA CPD Programme.