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Improving Personal Communication Skills


21 Mar 2017


09:30:00 AM





Excellent verbal communication skills are one of the most important attributes a PR practitioner can possess. This highly interactive course uses a wide range of exercises and techniques to help you build strong relationships with colleagues, managers, clients and journalists. It will equip you to get others to co-operate more often so that you're all working towards the same goals.

Event Type: Classroom

Address: PRCA, London, SE10BE

Places available: 10

Places remaining: 8

Trainer: Emma Ewing MPRCA

Image of trainer

Event Overview

How attendees will benefit

When personal communication works well, you not only understand others better, you are also understood by others more easily. You feel less stressed, more capable and more confident in your own abilities. You’ll start to recognise the different ‘preferred communication styles’ so you can adapt your natural style to achieve the best results for all parties.


Who Should Attend?

PR and communication professionals who would like to learn how to create a credible presence in front of the client or internal customers; people who would like to communicate with ease in a professional environment; anyone who would like to increase personal effectiveness at work.


Course Content

The importance of non-verbal communication and how to adapt your body language and voice to deal with different situations

How to get your message across in meetings

Two essential questions that deliver results

The four common personality modes and how to work with them

How to hone your communication to achieve more favourable outcomes

How to build and maintain rapport

What consultative listening is and how to improve your own listening skills